$12,900 credit refund for the Port Campbell Hotel

Leading Edge Energy secured a $12,900 refund for the Port Campbell Hotel in Victoria after opening a successful case against their energy provider for overcharging.


Our client took over the leasehold for the Port Campbell and requested to sign up to a small business plan with Origin Energy.

Origin confirmed that he had signed up to the small business plan, however, he was actually put onto large business default rates at 27.5c/kwh for peak, and 15c/kwh for off-peak, plus all other charges.

What we did

Port Campbell Hotel credit refund

When we audited the client’s bill, it became apparent that they had been put on the incorrect default rates. Leading Edge Energy opened a case with Origin and informed them that our client had been paying more than he should have because he was on the wrong contract.

Origin Energy agreed to provide a backdated large market contract to March 2017, a big win for our client!

The result

Origin Energy issued a refund the owner of the Port Campbell Hotel with $12,900 which was added to his account in credit. To put this into perspective, his annual spend is around $30,000, so effectively they received half a year of energy credit back.

Want to find out if you are being overcharged?

Energy bills are complicated to follow. Unless you really know what you are looking for, you could miss the fact that your bills are being overcharged.

Our Energy Consultants will analyse your bill to see if you are being overcharged or have been put on the wrong network tariffs, situations which we see quite often.

We then chase things up on your behalf to secure a refund. Send us your energy invoice and complete our Authority Form for a complimentary energy evaluation.

We will analyse your energy rates; network rates; energy efficiency; and present you with a rooftop solar feasibility report – all obligation-free.

Call Leading Edge Energy for a free consultation on tel: 1 300 852 770 or send us an email on hello@leadingedgeenergy.com.au.

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